At peru44, we take the privacy and security of your personal data seriously. This Privacy Policy explains exactly what information we collect, why we collect it, how we use and protect it, and what rights you have over your data as a player on our platform.
These six principles guide every data-handling decision we make. They are not just policy statements — they reflect how our systems and teams operate day to day.
peru44 applies the principle of data minimisation. We collect only the personal information that is genuinely necessary to operate your account, process transactions, comply with KYC requirements, and provide customer support.
Your personal information is never sold, rented, or traded to third parties for their own marketing or commercial purposes. Data sharing only occurs where strictly required for platform operations or legal compliance — never for profit.
All data transmitted between your device and peru44's servers is protected by TLS/SSL encryption. Sensitive data stored on our servers — including payment details and identity documents — is encrypted at rest using AES-256 standards.
You have the right to access the personal data we hold about you, request corrections, ask for data export, and in applicable circumstances request deletion. Contact our support team to exercise any of these rights at any time.
peru44 does not send unsolicited promotional communications. Marketing messages are only sent to players who have expressly opted in. You may withdraw consent and unsubscribe from all marketing at any time with no effect on your account status.
We retain personal data only for as long as is necessary for operational, legal, or regulatory purposes. Once the applicable retention period expires, data is securely deleted or anonymised. We do not hold data indefinitely.
peru44 is an internationally operated online betting and gaming platform serving Indonesian players. We are committed to protecting the privacy and personal data of every individual who interacts with our platform — whether as a registered player, a visitor browsing our website, or a customer contacting our support team.
This Policy is designed to give you a clear and transparent account of our data practices in plain, accessible English. It covers all personal data we process in connection with the operation of the peru44 platform, including account registration, identity verification (KYC), financial transactions, gameplay activity, customer support interactions, and marketing communications.
This Policy should be read alongside our Terms & Conditions, which govern your use of the platform as a whole. In the event of any conflict between the terms of this Policy and the Terms & Conditions regarding data-handling matters, this Policy shall prevail.
For clarity throughout this Policy, the following terms carry the meanings assigned below:
peru44 collects the following categories of personal data in the course of operating our platform and serving our players:
peru44 collects personal data through the following channels and mechanisms:
peru44 processes your personal data under the following lawful bases:
peru44 uses your personal data for the following purposes:
peru44 does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. However, we do share data with carefully selected third-party service providers and partners under the following circumstances:
We engage third-party processors to assist with specific platform functions, including:
All third-party processors are bound by contractual data-processing agreements that require them to handle your data securely, only for the purposes we specify, and in compliance with applicable data protection laws.
peru44 may disclose personal data where required or permitted by law, including to:
In the event of a merger, acquisition, reorganisation, or sale of all or part of peru44's assets, personal data may be transferred to the successor entity as part of that transaction. You will be notified of any such transfer and any changes to data handling that result from it.
Cookies are small text files placed on your device by websites you visit. They enable the site to recognise your device and remember certain information about your session and preferences.
We use cookies and similar tracking technologies (including local storage and session tokens) for the following purposes:
You can manage or disable non-essential cookies through your browser settings. Note that disabling essential cookies will prevent you from logging in to your account and using transactional features. Most browsers allow you to:
For detailed instructions on managing cookies, consult your browser's help documentation.
peru44 applies industry-standard technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. Our security framework includes:
peru44 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal or regulatory obligations. Our standard retention periods are as follows:
| Data Category | Retention Period | Rationale |
|---|---|---|
| Account registration data | Duration of account + 7 years | Required for AML, tax compliance, and dispute resolution |
| KYC documents | Duration of account + 7 years | Regulatory retention requirement for identity verification records |
| Transaction records | 7 years from transaction date | Financial record-keeping obligations |
| Gameplay logs | 3 years from session date | Dispute resolution and game integrity audits |
| Customer support records | 3 years from last interaction | Quality assurance and complaint handling |
| Marketing consent records | Until consent withdrawn + 1 year | Audit trail for consent management |
| Self-exclusion records | Permanent (indefinite) | Prevent account reopening and protect excluded individuals |
Once the applicable retention period expires, personal data is either securely deleted or anonymised such that it can no longer identify you. Anonymised data may be retained indefinitely for statistical analysis and platform improvement purposes.
As a player on the peru44 platform, you have the following rights with respect to your personal data:
You have the right to request a copy of all personal data we hold about you. We will provide this data in a structured, commonly used, machine-readable format (typically CSV or PDF).
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it. You can update some information directly via your account settings; for other changes, contact our support team.
You may request that we delete your personal data where: (a) it is no longer necessary for the purposes for which it was collected; (b) you withdraw consent on which processing was based; (c) you object to processing and there are no overriding legitimate grounds; or (d) the data was unlawfully processed. Note that we may be required to retain certain data to comply with legal obligations (e.g., AML, tax records) even after an erasure request.
You may request that we restrict (but not delete) your personal data where: (a) you contest its accuracy; (b) processing is unlawful but you do not want erasure; (c) we no longer need the data but you need it for legal claims; or (d) you have objected to processing pending verification of our legitimate grounds.
Where processing is based on consent or contract and is carried out by automated means, you have the right to receive your personal data in a structured, machine-readable format and to transmit it to another data controller without hindrance.
You have the right to object to processing based on legitimate interests or for direct marketing purposes. If you object to marketing, we will cease such processing immediately. For other objections, we will cease processing unless we can demonstrate compelling legitimate grounds that override your interests.
Where processing is based on consent, you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.
To exercise any of these rights, contact our support team via the details provided in Section 15 below. We will respond to your request within 30 days. In some cases, we may need to verify your identity before processing your request to protect against fraudulent or malicious data access attempts.
peru44 strictly prohibits access by individuals under the age of 21. We do not knowingly collect or process personal data from minors. Age verification is a mandatory component of our KYC process.
If we become aware that we have inadvertently collected personal data from an individual under 21, we will take immediate steps to delete that data, suspend the associated account, and return any deposits (subject to verification of the original payment method and parental/guardian authorisation).
Parents and guardians are encouraged to monitor their children's internet usage and to contact us immediately if they become aware of a minor accessing the peru44 platform.
peru44 is an internationally operated platform. As such, your personal data may be transferred to, stored in, and processed in countries outside of Indonesia, including jurisdictions that may not provide the same level of data protection as Indonesian law.
Where we transfer personal data internationally, we ensure that appropriate safeguards are in place, including:
By using the peru44 platform, you acknowledge and consent to the international transfer of your personal data under these safeguards.
peru44 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform features. The "Last Updated" date at the top of this document indicates when the Policy was most recently revised.
Material changes to this Policy will be notified to registered players via email or a prominent notice on the Platform at least 14 days before the changes take effect. Continued use of the Platform after the effective date of any changes constitutes acceptance of the revised Policy.
We encourage you to review this Policy periodically to stay informed about how we are protecting your data.
If you have any questions, concerns, or complaints regarding this Privacy Policy, our data practices, or wish to exercise any of your data protection rights, please contact our Data Protection team using the details below. All contact details are provided as plain text — they are not clickable links.
Email — Data Protection Officer:
[email protected]General Support Email:
[email protected]WhatsApp Support:
+62 811 9876 5432Support Hours:
24 hours a day, 7 days a week — primary coverage aligned to WIB (UTC+7), with full WITA (UTC+8) and WIT (UTC+9) coverage.Languages:
English and Bahasa Indonesia.We aim to respond to all data protection inquiries within 30 days. If your inquiry is particularly complex, we may extend this period by a further 60 days and will notify you of the extension and the reasons for it.
Our support team and Data Protection Officer are available 24/7 to answer any questions about how we collect, use, and protect your personal information. You can also review our Terms & Conditions and Responsible Gaming pages for additional context.